SCCM install Office 365 updates in other languages, update error 80070490
Recently i had some isues with one of my customer to patch Office 365 error 80070490
UpdatesHandler.log :
AlternateHandler is downloading or installing another update, and cannot start another downloading UpdatesHandler 30/10/2018 12:35:20 13404 (0x345C)
BeginDownload alternate update content failed. Error = 0x87d0024a UpdatesHandler 30/10/2018 12:35:20 13404 (0x345C)
CBundledUpdate -- Failed to download update (40c54300-d348-4a4a-b8e5-285bddae2511). Error = 0x87d0024a UpdatesHandler 30/10/2018 12:35:20 13404 (0x345C)
Ignoring update state (DOWNLOAD_READY) change in job state (2) UpdatesHandler 30/10/2018 12:35:20 12872 (0x3248)
CDeploymentJob -- Failed to download update (9de670bf-55d6-4691-802a-642b30f78c89). Error = 0x87d0024a UpdatesHandler 30/10/2018 12:35:20 13404 (0x345C)
Download completed for the job ({156F55F4-1B95-498F-805F-3E8B3322A223}). UpdatesHandler 30/10/2018 12:35:20 13404 (0x345C)
UpdatesDeployment.log :
InstallUpdates Initiated by user UpdatesDeploymentAgent 30/10/2018 12:35:20 9328 (0x2470)
Unable to find CCM_PrePostActions.SiteSettingsKey=1. UpdatesDeploymentAgent 30/10/2018 12:35:20 9328 (0x2470)
GetActions() did not succeed. 80070490. UpdatesDeploymentAgent 30/10/2018 12:35:20 9328 (0x2470)
ApplyCIs - JobId = {156F55F4-1B95-498F-805F-3E8B3322A223} UpdatesDeploymentAgent 30/10/2018 12:35:20 9328 (0x2470)
Update (Site_F56977EA-0FEE-4B1A-9159-0720F2CB1483/SUM_9de670bf-55d6-4691-802a-642b30f78c89) Progress: Status = ciStateDetecting, PercentComplete = 0, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 30/10/2018 12:35:20 6916 (0x1B04)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_F56977EA-0FEE-4B1A-9159-0720F2CB1483/SUM_9de670bf-55d6-4691-802a-642b30f78c89", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 30/10/2018 12:35:20 6916 (0x1B04)
Update (Site_F56977EA-0FEE-4B1A-9159-0720F2CB1483/SUM_9de670bf-55d6-4691-802a-642b30f78c89) Progress: Status = ciStateDownloading, PercentComplete = 0, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 30/10/2018 12:35:20 12872 (0x3248)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_F56977EA-0FEE-4B1A-9159-0720F2CB1483/SUM_9de670bf-55d6-4691-802a-642b30f78c89", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 30/10/2018 12:35:20 12872 (0x3248)
CUpdatesJob({156F55F4-1B95-498F-805F-3E8B3322A223}): Job completion received. UpdatesDeploymentAgent 30/10/2018 12:35:20 14096 (0x3710)
Update (Site_F56977EA-0FEE-4B1A-9159-0720F2CB1483/SUM_9de670bf-55d6-4691-802a-642b30f78c89) Progress: Status = ciStateError, PercentComplete = 0, DownloadSize = 0, Result = 0x87d0024a UpdatesDeploymentAgent 30/10/2018 12:35:20 12872 (0x3248)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_F56977EA-0FEE-4B1A-9159-0720F2CB1483/SUM_9de670bf-55d6-4691-802a-642b30f78c89", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 30/10/2018 12:35:20 12872 (0x3248)
Not refreshing update presence state as error CI Info status received UpdatesDeploymentAgent 30/10/2018 12:35:20 14096 (0x3710)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_F56977EA-0FEE-4B1A-9159-0720F2CB1483/SUM_9de670bf-55d6-4691-802a-642b30f78c89", actionType 11l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 30/10/2018 12:35:20 14096 (0x3710)
OnCompleteEnforcementJob: Update Site_F56977EA-0FEE-4B1A-9159-0720F2CB1483/SUM_9de670bf-55d6-4691-802a-642b30f78c89 is Office 365 update, need to refresh the top O365 update info UpdatesDeploymentAgent 30/10/2018 12:35:20 14096 (0x3710)
RefreshTopO365Update - Empty top O365 updateId, no need to refresh UpdatesDeploymentAgent 30/10/2018 12:35:20 14096 (0x3710)
CUpdatesJob({156F55F4-1B95-498F-805F-3E8B3322A223}): Delete job from WMI UpdatesDeploymentAgent 30/10/2018 12:35:20 12872 (0x3248)
IsRebootNeeded: nNotifyUICount = 0, set overal NotifyUI = True UpdatesDeploymentAgent 30/10/2018 12:35:20 12872 (0x3248)
No other installations in pipeline. No reboot required. UpdatesDeploymentAgent 30/10/2018 12:35:20 12872 (0x3248)
Unable to find CCM_PrePostActions.SiteSettingsKey=1. UpdatesDeploymentAgent 30/10/2018 12:35:20 12872 (0x3248)
GetActions() did not succeed. 80070490. UpdatesDeploymentAgent 30/10/2018 12:35:20 12872 (0x3248)
This isue was becouse office 365 was installed in englis and irish and by default you can't download other updates than those generic from download wizard. Following the Microsft documentation i have add irish, ga-ie, redownload the update and all good, no errors anymore